Terms of Service
Last updated: May 14, 2026
1. The short version
TwelveLabs Studio Cloud is the publishing layer for TwelveLabs Studio. Publishing a video makes it accessible to anyone with the URL. You keep ownership of your content; TwelveLabs hosts it on your behalf.
2. What you can publish
Only video you own or have the rights to distribute. Don't publish content that infringes copyright, violates privacy, depicts illegal activity, or contains material harmful to minors.
3. Takedown
Email abuse@twelvelabs.io with the URL and the reason for takedown. We'll review and respond promptly.
4. Service availability
This is a beta product. Uptime is best-effort. We may remove content that violates these terms without notice.
5. Changes
These terms may change. We'll update the "Last updated" date at the top of this page when they do.